Service desk analyst jobs in London from Zoote

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17:20:46, Fri May 18, 2012

Service desk analyst jobs and careers in London

Service desk analyst job opportunities.

Latest vacancies for Service desk analyst jobs in London

Service Desk Analyst
Salary: £25000
England, City of London
My London based client urgently requires a Service Desk Analyst for an initial 1 month contract to cover holiday leave. You will need to be proficient in the following skills, - Logging service desk calls - Excellent customer service skills - Active Directory admin - Windows XP and 7 - Batch monitoring - Virtual Infrastructure - Monitoring tools (Nimsoft, SCOM) 13 Speciality: 1st Line Support/Helpdesk. ...... View Job Details

Service Desk Analyst
Salary: £25000
Berkshire, England, Reading
Service Desk Analyst Our client a leading IT Company have a requirement for a Service Desk Analyst based in Reading. Duties: To receive and log ALL incidences and requests via telephone, web portal and emails within SLAs To consistently achieve a high percentage first time fix rate/correct resolver group identification, on all supported products/services. Provide excellent customer experience and satisfaction Escalating incidents with 3rd parties such as Service Providers (BT) and other 3rd party maintainers. Managing SLAs across all aspects of the service Requirements: Minimum 2-3 years experience working in a Service Desk support role. Excellent customer focusing and good interpersonal skills, especially a good/clear telephone manner De ...... View Job Details

Service Desk Analyst / 1st Line Support
Salary: £20000
Birmingham, West Midlands, England, Warwickshire
Service Desk Analyst / 1 st Line Support £7 - £9/hr 3 Months Are you immediately available? Working as part of the busy 1 st line support team, our client is looking for an experienced Helpdesk Analyst to join their expanding and exciting team. The successful candidate will operate on a shift basis working on both internal and external support calls, ranging from different IT systems and infrastructure queries. You will take full ownership of the support calls, from logging them on the call logging system to working on the issues to resolution. Using your troubleshooting skills, you will offer a fix to the issue if appropriate and when this is not possible you will work alongside 2 nd and 3 rd line teams to resolve the ...... View Job Details

Desktop Support Analyst - to A£35k - London
Salary: £30000
England, London
Desktop Support Analyst - to £35k - London Desktop Support Analyst sought for a leading client with an excellent market reputation. Working in a specialist team you will be required to support IT & business led projects. Your role will include: Troubleshooting for applications, user & software problems, upgrades & rollouts. 1st / 2nd / 3rd Line Technical Support & covering Service Desk when required Responsible for AD, Exchange, VoIP, Blackberry's etc As a successful Desktop Support Analyst your experience will include: Knowledge of Content Management system administration (software & hardware) Understanding of NetApp Storage, IBM Servers, VMware, Windows Server, AD, SQL Server, Exchange Desirable ...... View Job Details

IT Service Desk Analyst - Manchester
Salary: £22000
Manchester, England, Lancashire
IT Service Desk Analyst - Manchester Windows Server / Active Directory / Windows 7 / Citrix MetaFrame / TCP/IP / VoIP / Exchange 2010 / SQL Server My market leading client are looking to recruit an IT Service Desk Analyst to work out of their busy offices Manchester City Centre based offices. You will be responsible for providing a high level of service & to support around 600 internal IT users & normally dealing with around 10 - 15 support queries per day. Duties will include Technical resolution of incidents reported to the service desk To act as the single point of contact for all IT related requests Recording all incidents within our ticket logging system Logging calls with 3rd parties and incident management Timely progression o ...... View Job Details

Service Desk Analyst
Salary: £25000
Berkshire, England, Reading
Service Desk Analyst Our client a leading IT Company have a requirement for a Service Desk Analyst based in Reading. Duties: To receive and log ALL incidences and requests via telephone, web portal and emails within SLAs To consistently achieve a high percentage first time fix rate/correct resolver group identification, on all supported products/services. Provide excellent customer experience and satisfaction Escalating incidents with 3rd parties such as Service Providers (BT) and other 3rd party maintainers. Managing SLAs across all aspects of the service Requirements: Minimum 2-3 years experience working in a Service Desk support role. Excellent customer focusing and good interpersonal skills, especially a good/clear telephone manner De ...... View Job Details

Service Desk Analyst
Salary: £23000
East Midlands, England
Service Desk Analyst, Support Analyst, Desktop Support, 2nd Line Support My Client is a Top 20 UK Law Firm and is currently looking for a Service Desk Analyst to join its team. Responsibilities:- To provide first and second line IT support services through the IS Service Desk. Delivering the highest level of support and coaching to end users ensuring the most cost effective use of the business systems and allowing my Client to gain maximum return on the IT investment. The remit of the role includes the following: A To aid the Support Analysts to coordinate the provision of first and second line support staff through the IS Service Desk. A Provide first and second line support, updating the appropriate Service Desk incident tickets ...... View Job Details

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